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Location: NYC, United States

Wednesday, April 16, 2008

cellphones save the world?

When I borrowed Ruth's Nokia for the Uganda trip--I remember thanking God there was a flashlight built into it during all the blackouts.

Here is a guy who roams the world trying to learn what would make a cellphone better. I covet most parts of his job. Here's a sample of what I'm talking about:

"Jan Chipchase and his user-research colleagues at Nokia can rattle off example upon example of the cellphone’s ability to increase people’s productivity and well-being, mostly because of the simple fact that they can be reached.

There’s the live-in housekeeper in China who was more or less an indentured servant until she got a cellphone so that new customers could call and book her services. Or the porter who spent his days hanging around outside of department stores and construction sites hoping to be hired to carry other people’s loads but now, with a cellphone, can go only where the jobs are.

Having a call-back number, Chipchase likes to say, is having a fixed identity point, which, inside of populations that are constantly on the move — displaced by war, floods, drought or faltering economies — can be immensely valuable both as a means of keeping in touch with home communities and as a business tool. Over several years, his research team has spoken to rickshaw drivers, prostitutes, shopkeepers, day laborers and farmers, and all of them say more or less the same thing: their income gets a big boost when they have access to a cellphone."


It's long. But very interesting. Read the article Can Cellphones Help End Global Poverty?

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